Important Information :
Due to high demand and extended delays at our suppliers, the withdrawal or dispatch of your order could be slightly staggered.
We thank you for your understanding and remain at your disposal for any questions.

How to confirm an order via your GFI GOLD customer area

The different steps

  • 1
    Call us to place your order and fix a buying or selling price
  • 2
    After placing your order over the phone, you will receive an email inviting you to login to your customer area to confirm your order
  • 3
    If you are not yet a customer, we will invite you to fill in your personal information first
  • 4
    Once you have accepted your order, you will be asked to make the payment or deliver your gold on time within the agreed timing
  • 5
    In case of purchase: Upon receipt of funds, you will receive an email inviting you to contact us in order to plan the pickup of your purchase
  • 5
    In case of sale: You are invited to deliver your gold on time
  • 6
    You will have access to the evolution and history of your orders in your customer area